Returns & Exchanges

At Vernal, we want you to love your home. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Affix Shipping Label

Download and print your prepaid return shipping label from the portal and securely attach it to the outside of your box.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing